Senior Manager, VCA Implementation Services (VIS) - #521276

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Team Description

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients. VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers and governments.

Within VCA we have a dedicated service line – VCA Implementation Services (VIS) with specialized experts who are routinely embedded into clients around the world to offer hands-on execution support. From our collective experience we have amassed an extensive set of best practices we leverage to help partners manage customer relationships, portfolio levers and product development.

The Visa Consulting and Analytics team is looking for a high-performance individual to join our Visa Managed Services practice and play a key role in developing and delivering high impact projects across the Andean region. The potential candidate will proactively engage with Visa Partners and act on their behalf to enable sustainable and profitable growth ensuring that Visa is both, the preferred brand, and a strategic business partner. This role will design, implement, and manage end to end programs by combining Visa’s data assets, proprietary analytical solutions, cutting edge digital platforms, operational capabilities, best practices, and partnerships. It will also shape frameworks, design methodologies, build processes and develop any operational enablement required to drive payment volume, revenue growth and efficiencies on behalf of our partners.

Specific duties and responsibilities for this position include but are not limited to:

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  Understand our customers’ business objectives, needs, plans, and bring valuable insights



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  Identify opportunities and potential for improvement to help Visa clients in growing their business



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  Develop and propose appropriate strategies and business solutions to the clients and manage the delivery of high-quality consultancy engagements in the Andean sub region



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  Management of internal and external project team members, gain consensus with others and coordinate a team of consultants and subject matter experts around goal



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  Focus on successful delivery of complex projects

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD


• Senior level demonstrated experience in strategy / management consulting, with proven project deliveries and expertise in consulting methodologies


• 6 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters or MBA)


• MBA or relevant graduate degree


• Excellent analytical skill set, ability to frame customer’s opportunity in financial terms, and provide recommendations


• Exposure to retail banking and/or payment card industry and/or merchant retail business. Knowledge of payments in general, loyalty, co-branding, digital marketing, security and risk management


• Process improvement methodologies and implementation is desirable.


• Innovation and/or big data and analytics (preferred but not required)


• Project management skills are a key requirement given that this role involves managing multiple projects with multiple stakeholders simultaneously, with proven problem-solving skills


• Comprehensive knowledge of data analytics methodologies and tools and the use of data insights for business growth.


• Excellent client relationship management skills and ability to develop a credible point of view on a variety of industry topics, acting as a trusted advisor and show thought leadership


• Proactive self-starter seeking initiatives to advance


• Excellent presentation and communication skills (written and verbal)


• Experience working with data and analytical tools (Excel, SAS, SQL, Tableau, R, Python, SPSS) is a plus


• PM Certification and/or Scrum Master are a plus


• Fluent in English (written & verbal), and ability to travel

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.